Disconnect Service

Thank you for being a Jackson EMC member. Be sure to give us a forwarding address so that we can return your deposit and send you your margin refund check, if applicable.

Your deposit is generally returned to you as a credit on your bill after you have had service with Jackson EMC for two years and if you have maintained a good payment record during the previous 12 months.

If you have had service for less than two years, your deposit will be applied to your final bill. If you are due a refund, a check will be mailed to the address entered under "Address for Final Bill."

Remember, Jackson EMC returns to its members a portion of the revenues above the cost of doing business. We need a good forwarding address so that you can receive your margin refund check if you are owed one for the period in which you were a Jackson EMC member.

If you have alarm monitoring with EMC Security please call the EMC Security office at 770 963 0305 to cancel.

Note: Online service requests are processed from 8 a.m. to 5 p.m. Monday through Friday a maximum of 90 days in advance. We need a minimum of 24 hours notice before service can be disconnected.
Requested Disconnect Date
Account Information
Service Location Address
Address for Final Bill
Contact Information

Note: * Denotes required field.